We want you to be completely satisfied with your purchase from NFBVN.com. Please review our refund and return guidelines:
1. Return Window
Returns are accepted within 30 days of receipt. Items must be in their original condition, unused, and in original packaging.
2. Refund Process
Once we receive and inspect the returned item, we will issue a refund to your original payment method within 5–10 business days.
3. Non-Returnable Items
We do not accept returns on:
- Clearance or final sale items
- Personal care products
- Items damaged due to misuse
4. Damaged or Wrong Items
If you receive a damaged or incorrect product, please contact us within 7 days of delivery. Include a description and photos for verification.
5. Return Shipping
Customers are responsible for return shipping costs unless the return is due to our error. Original shipping charges are non-refundable.